Marabel Farms, Inc.

Return, Sales and Privacy Policy

Hours of Operation:
Office Hours:  Monday through Friday from 9-5 Pacific time.

Ordering Information:

ONLINE
Online orders are accepted through our secure server with Visa, Mastercard, American Express, Discover, Google Checkout and Paypal.

PHONE
You can call to order: 1-800-919-3744

CHECK AND MONEY ORDER
If you prefer to pay with a check or money order, call for shipping quote or get the quote online by enter the items you wish to order along with your zip code and state information. The shipping amount will be automatically calculated and added to the total. You can then exit the system without completing the order.

Send payment to:
Marabel Farms
136 E. Santa Clara St. #10
Arcadia, CA 91006

Return Policy

Non-open food products can be pre approved for a return within thirty days.

All pre-approved returns will get credited back to a credit card will be charged a 15% restocking fee. Store credits will be charged a 10% restocking fee. You can also exchange products instead of returning them. Any difference will be given either as a store credit or charged to your credit card on file. Shipping charges for all pre-approved returns or exchanges will be paid by the customer.

Call or e-mail for prior approval before returning any items. No returns accepted without prior approval. Customer pays for return shipping. Credit will be given after the product is returned and inspected. No refunds, credits or exchanges after thirty days.

Any NON-PERISHABLE item may be returned unopened and unused for any reason within thirty days. Simply enclose a note with it to let us know how you would like your credit to be issued - immediately to your charge card, store credit, or exchange. Our return address is:

Marabel Farms
136 E. Santa Clara St. #10
Arcadia, CA 91006

PRIVACY POLICY

What information do we collect?

We collect information from you when you register on our site, place an order, subscribe to our newsletter, respond to a survey or fill out a form.

When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

To process transactions
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

To send periodic emails

The email address you provide for order processing, will only be used to send you information and updates pertaining to your order.

If you decide to opt-in to our mailing list, you will receive emails that may include company news, updates, related product or service information, etc.

Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or access your personal information.

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to�keep the information confidential.

After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.

Do we use cookies?

Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information

We use cookies to help us remember and process the items in your shopping cart.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third party links

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

California Online Privacy Protection Act Compliance

Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.

Childrens Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Your Consent

By using our site, you consent to our privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page.

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below.
MarabelFarms.com
136 E. Santa Clara St. #10
Arcadia, CA 91006
USA
cocoa@marabelfarms.com